I’m so sorry that your hat isn’t everything that you wanted! Due to the delicate nature of my handmade items, I can only accept returns or exchanges of unworn, unaltered items in their original packaging within 14 days of delivery.

You are responsible for return shipping and the item must be deemed it is in its original condition before a refund can be processed. Please allow 5-10 business days for the item to be received, processed, and refunded.

To initiate a return or exchange, please send me an email at with Subject: Return/Exchange and I will respond to you as quickly as possible to get the problem resolved.